Terms & Conditions
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Terms & Conditions
You will be asked to fill in a consultation form at your first treatment, to assess your suitability for treatment. Should you refuse to fill in a form, or we find the treatment is not medically recommended, staff reserve the right to refuse treatment.
Arriving late for your appointment may mean we have to shorten your treatment. Shortened treatments will be charged at the full cost. In the event that your treatment cannot be carried out at all due to late arrival, we reserve the right to charge the full cost.
All bookings are subject to our cancellation policy; 24 Hour notice to be given for cancellation or rescheduling, or 50% fee is payable. Not turning up to your appointment will incur a charge of 100% of the total treatment costs. Booking with us assumes your agreement to our cancellation policy.
Loyalty Cards; Please ask if you would like one. Stamps are only issued on full priced treatments. Cards can only be redeemed against full priced treatments, and cannot be used in conjunction with any other offer.
Salon Etiquette
Please arrive in time for your appointment, and to fill out a consultation form if necessary.
Please make your therapist aware of any changes to your health, or your medication. These changes can mean we may need to adapt your treatment.
Mobile phones should be switched to silent where possible, to allow you to relax, and enjoy some time out.
Kala Beauty is a child-free space. Unless your children are having treatments themselves, please do not bring them into the salon.
There may be clients enjoying some well deserved relaxation; please be considerate of this while in the salon. Your cooperation is appreciated.
You will be asked to fill in a consultation form at your first treatment, to assess your suitability for treatment. Should you refuse to fill in a form, or we find the treatment is not medically recommended, staff reserve the right to refuse treatment.
Arriving late for your appointment may mean we have to shorten your treatment. Shortened treatments will be charged at the full cost. In the event that your treatment cannot be carried out at all due to late arrival, we reserve the right to charge the full cost.
All bookings are subject to our cancellation policy; 24 Hour notice to be given for cancellation or rescheduling, or 50% fee is payable. Not turning up to your appointment will incur a charge of 100% of the total treatment costs. Booking with us assumes your agreement to our cancellation policy.
Loyalty Cards; Please ask if you would like one. Stamps are only issued on full priced treatments. Cards can only be redeemed against full priced treatments, and cannot be used in conjunction with any other offer.
Salon Etiquette
Please arrive in time for your appointment, and to fill out a consultation form if necessary.
Please make your therapist aware of any changes to your health, or your medication. These changes can mean we may need to adapt your treatment.
Mobile phones should be switched to silent where possible, to allow you to relax, and enjoy some time out.
Kala Beauty is a child-free space. Unless your children are having treatments themselves, please do not bring them into the salon.
There may be clients enjoying some well deserved relaxation; please be considerate of this while in the salon. Your cooperation is appreciated.